Our Policies

Deposit

Minimum order is $250. Payment is due 48 hours before the event date. For larger events (100+ people) a 50% deposit is required a minimum of one week in advance with the balance due 72 hours before the event. Once payment is received we get to work sourcing high quality fresh ingredients and preparing your food.

Delivery & Fees

We will deliver the food to your location but you are responsible for setup etc. Our fees are based on time and distance from our kitchen in Scarborough to your location.

Ordering

We request 48 hours minimum notice to facilitate your event. For larger groups (100 people and up) we require 1 week notice. We source and purchase the best quality ingredients fresh for you, each and every time. We then clean and marinate meats for 24 hours to ensure they are both tender and flavourful. Perfection cannot be rushed! Our goal is to provide a premium experience wherever you are. (If you're in a pinch and require something quicker we may be able to accommodate you... just reach out to us, it doesn't hurt to ask.)

Cancelation Policy

Cancelations for regular groups are fully refunded 72 hours prior to the event and 50% up to 24 hours. Less than 24 hours no refund is possible. For larger groups (100+ people) up to 7 days before a full refund will be processed (minus 5% for planning). Between 7 and 3 days prior a 50% refund will be issued and cancelations made within 3 days will not be refunded. If looking to reschedule we will do our best to reduce the cost to you but many food item are perishable and cannot be refunded.

$20 for Scarborough.

$40 for Downtown, East York, North York, Markham, Pickering, Ajax, Richmond Hill.

$60 for Whitby, Vaughn, Oshawa, King City, Aurora, Newmarket, Mississauga, Bowmanville.